- Chapter 7: The Home Page/Design
- Chapter 8: Company Profiles
- Chapter 9: Products & Services
- Chapter 10: E-Commerce
- Chapter 11: Contact Forms
- Chapter 12: Resources
- Chapter 13: Career opportunities
- Chapter 14: Intranets/Extranets
- Chapter 15: Access Logs & Stats
- Chapter 16: Audio, Video & Rich Media
- Chapter 17: Sitemap
- Chapter 18: Other Content